- You can contact Tesgod directly via the chat bubble in the bottom-right corner.
- You can also reach our customer support team by emailing support@tesgod.com.
We will respond to your message within 24 hours.
Free worldwide shipping over $99
Secure payment processing
30-day return policy (customized products excluded)
Fast customer support response service
📦 Processing Time
Orders are usually processed within 48 business hours after payment confirmation.
Please note that processing times may be slightly longer during weekends, holidays, or peak periods.
Some Tesla-related tools or accessories may include labels or stickers inside the package for identification or packaging purposes.
🚚 Shipping & Delivery
We offer free worldwide shipping on orders over $99 USD.
Please note that certain remote areas, such as islands or locations with limited carrier access (including Puerto Rico), may require an additional shipping fee. If this applies to your order, our customer service team will contact you before shipment.
Estimated delivery time for most standard orders: 7–13 business days (excluding order processing time).
For custom-made items, such as wheels or steering wheels, shipping times may vary. The estimated shipping time will be confirmed separately by our customer service team.
📌 Important Notes
Please make sure your shipping address and phone number are accurate and complete at checkout.
Tesgod is not responsible for delivery issues caused by incorrect or incomplete shipping information provided by the customer.
Additional charges may apply for remote or hard-to-reach areas.
💬 Need Help?
If you have any questions about shipping or delivery, please feel free to contact our customer support team at support@tesgod.com. We are always happy to help.
Thank you for choosing Tesgod ❤️
At Tesgod LLC, we want you to enjoy a worry-free shopping experience. If you are not satisfied with your purchase, we are here to help.
🔄 30-Day Return Policy
You may request a return within 30 days of receiving your order.
Please contact us within this period to start the return process.
📦 Return Reasons & Fees
📝 How to Start a Return
Please contact us at support@tesgod.com or through our live chat first.
Once your return request is approved, we will provide you with the return instructions.
Please do not send the item back without prior authorization, as unauthorized returns will not be accepted.
🚫 Non-Returnable Items
The following items cannot be returned unless there is a quality issue:
Customized products, such as steering wheels and rims
Gift cards
Hazardous materials or flammable items
If you are unsure whether your item is eligible for return, please contact us before making a purchase.
💰 Refunds & Exchanges
Once we receive and inspect your returned item, approved refunds will be issued to your original payment method within 1–3 business days.
Please note that the time it takes for the refund to appear in your account may vary depending on your bank or card issuer.
If you would like to exchange an item, we recommend returning the original item first and then placing a new order.
💬 Need Help?
Your satisfaction is important to us. If you have any questions, please feel free to contact us at support@tesgod.com. We are always happy to help.
Thank you for choosing Tesgod ❤️
We will respond to your message within 24 hours.
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