Dear Tesgod Customers in the United States,
Thank you for your continued support of Tesgod! We’d like to inform you about key shipping details for your orders.
For all shipments to the United States, we use the Delivered Duty Paid (DDP) shipping method. This means that customs duties and import taxes are fully covered by us, so you won’t need to pay any additional fees upon delivery.
Please note, however, that all international shipments entering the US must go through customs inspection and clearance, a process that is required by US Customs and may vary in duration. While we’ve taken care of the tariff responsibilities for you, this inspection process can occasionally cause unpredictable delays in delivery times.
We understand you’re looking forward to receiving your order quickly, and we truly appreciate your patience. Unfortunately, this customs procedure is beyond our control and cannot be expedited.
Rest assured, we’re actively monitoring all US-bound shipments and working closely with our logistics partners to ensure smooth and timely delivery. You can track your package at any time using the tracking number provided.
Thank you again for choosing Tesgod. We remain committed to delivering high-quality products and excellent service.
Sincerely,
The Tesgod Team